Change Management Plan Template
[Company Name] Change Management Plan
Project Name: ___________________________
Date: //________
Prepared By: ___________________________
1. Introduction
- Purpose: To outline the approach for managing change associated with [Project Name].
-
Goals:
- Minimize resistance.
- Ensure smooth transition.
- Achieve project objectives.
2. Scope of Change
-
Description of Change:
-
Affected Areas:
- Departments
- Processes
- Systems
3. Stakeholder Analysis
-
Identify Stakeholders:
-
Name/Group: [e.g., Customer Service Team]
- Impact Level: High/Medium/Low
- Influence Level: High/Medium/Low
- Concerns/Interests: __________________________________________________
-
Name/Group: [e.g., Customer Service Team]
[Repeat for each stakeholder group]
4. Communication Plan
-
Objectives:
- Keep stakeholders informed.
- Address concerns promptly.
-
Messages:
-
Key Message: [e.g., Benefits of the new system]
- Audience: [e.g., All employees]
- Timing: [e.g., Project launch]
-
Key Message: [e.g., Benefits of the new system]
-
Channels:
- Emails
- Meetings
- Intranet updates
5. Training Plan
-
Training Needs:
-
Topic: [e.g., New software usage]
- Audience: [e.g., Sales Team]
- Delivery Method: [e.g., Workshops]
- Schedule: [Dates]
-
Topic: [e.g., New software usage]
6. Resistance Management
-
Potential Resistance Areas:
- Fear of job loss
- Lack of understanding
-
Mitigation Strategies:
- One-on-one meetings
- Providing support resources
7. Implementation Timeline
-
Key Milestones:
- Change announcement: //________
- Training completion: //________
- Go-live date: //________
8. Roles and Responsibilities
-
Change Sponsor: [Name]
- Provides overall direction and resources.
-
Change Manager: [Name]
- Develops and executes the change plan.
-
Project Team: [Names]
- Implements technical aspects.
9. Success Metrics
-
Indicators:
- User adoption rates
- Performance metrics
- Feedback surveys
-
Evaluation Schedule:
- Post-implementation reviews at 1 month, 3 months, 6 months.
10. Approval
- Change Sponsor Signature: _____________________ Date: //________
- Change Manager Signature: _____________________ Date: //________